The Peak Consultancy
The Agility Experts
How We Work
Your Success is Our Success
Most consultancies say they put the customer first, but we really do. Our only goal in any engagement is to help you solve problems and achieve your goal, whether that be growth, transformation, increasing efficiency, improving staff happiness or simply reducing costs.
We will not try to sell you the same tool as all our other customers, simply because we know that no such thing exists. Instead, we have a large selection of tools, practices and techniques that our consultants apply separately to each unique situation.
So, if you want to work with people who genuinely care about solving your problems, let's talk.
Four Step Collaborative Engagement Model
When it comes to engagements, we practice what we preach.
We work with you every step of the way, building flexibility, transparency and feedback into everything we do.
Step 1: Understand Your Needs
The first step in any engagement we take on is to understand the problem you are trying to solve, what your expectations are and what "good" looks like to you.
Step 2: Generate Proposal Backlog
Unlike many consultancies, we treat generating the proposal as a collaborative exercise. This is where we flesh out the details of your needs and build out a high level backlog of work with you. We also go through things like existing skill levels and capacities in your team so that we can identify any gaps and provide appropriate training.
Step 3: Delivery
We will work through the backlog of work in the order we agreed with you. We will review progress on a regular basis, giving you the opportunity to change your mind and move things within the backlog. This means that even if your needs change, we can always offer you the maximum possible value for the available budget. It also means that there will never be any nasty surprises for you as you will always have full visibility of progress.
Step 4: Completion
This is arguably the most important part. This is where we get to the end of the agreed backlog of work, having solved the problem you came to us with. Hopefully, the service you have received is so good that you come back to us next time you have a problem to solve, but we will never dig our way in or outstay our welcome.
How Can We Help You?
No matter what challenges you are facing, we are here to help.